Account & Security
Verification & Documentation
Company verification on Maclear (KYB): required documents and process
What is Form A on Maclear: when to sign it and what it means
Which countries are supported for Maclear investor verification?
Why did my Maclear verification fail and how to fix it?
What documents are required for Maclear verification: ID, proof of address, and scan rules
Account Settings & Security
How to close your Maclear investor account: what happens to active investments?
How to change your password on Maclear
How to change your email address on Maclear
Can I use both 2FA methods on Maclear at the same time?
How to restore access to Maclear if you lost your 2FA code
Deposits
How to use SEPA Instant deposits on Maclear: setup, virtual IBAN, and processing time
What to do if you made a Maclear deposit without a reference number
Can I deposit to Maclear from multiple or third-party bank accounts?
How long does a SEPA deposit to Maclear take to appear?
How to deposit funds on Maclear: payment methods, fees, and processing time