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Account & Security

Maclear / Account & Security

  • Verification & Documentation

    • Company verification on Maclear (KYB): required documents and process

    • What is Form A on Maclear: when to sign it and what it means

    • Which countries are supported for Maclear investor verification?

    • Why did my Maclear verification fail and how to fix it?

    • What documents are required for Maclear verification: ID, proof of address, and scan rules

    See all 7 articles
  • Account Settings & Security

    • How to close your Maclear investor account: what happens to active investments?

    • How to change your email address on Maclear

    • Can I use both 2FA methods on Maclear at the same time?

    • How to restore access to Maclear if you lost your 2FA code

    • How to disable Two-Factor Authentication on Maclear

    See all 8 articles
  • Deposits

    • Can I deposit to Maclear from multiple or third-party bank accounts?

    • How long does a SEPA deposit to Maclear take to appear?

    • What to do if you made a Maclear deposit without a reference number

    • How to deposit funds on Maclear: payment methods, fees, and processing time

    • How to use SEPA Instant deposits on Maclear: setup, virtual IBAN, and processing time

  • Withdrawals

    • Can I withdraw from Maclear to a bank account in someone else's name?

    • How to add or change your bank IBAN for Maclear withdrawals

  • Taxes & Reporting

    • Do Maclear investors pay taxes on investment income: who is responsible?

    • How to download your Maclear tax statement: what data is included

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support@maclear.ch

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Address: Richtistrasse 7 8304 Wallisellen Switzerland
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P2P

Risk warning

P2P/P2B lending carries significant risk, including potential loss of capital. Key risks include borrower default, platform risk, liquidity risk, and the absence of deposit insurance. Investments are not protected like bank deposits. Past performance does not guarantee future results. Individual outcomes vary depending on project selection, market conditions, and portfolio diversification.

Important notice

The information on this website describes Maclear's own platform, products, and services. It is provided for informational purposes and does not constitute personalised investment advice. Investment decisions are yours to make. If you are unsure whether P2B lending suits your financial situation, we recommend consulting an independent financial advisor.

Regulatory status

Maclear AG is a Swiss crowdlending platform, member of PolyReg Services GmbH SRO — a self-regulatory organisation operating under FINMA supervision. Maclear AG is not directly licensed by FINMA. Membership can be verified at polyreg.ch. Audited by Grant Thornton.

Cross-border investing

Maclear AG is a Swiss platform. Its services are available to EEA residents. Maclear AG is not licensed or supervised by national regulators in individual EU member states. Before investing, verify the applicable regulations and tax obligations in your country of residence. For jurisdiction-specific questions, consult a local financial or tax advisor.