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Maclear / Troubleshooting / Can I use Wise, Revolut, or a neobank to deposit funds on Maclear?

Can I use Wise, Revolut, or a neobank to deposit funds on Maclear?

08/03/2026

5 min

Yes. Deposits from Wise, Revolut, and other neobank accounts are accepted on Maclear on the same terms as regular bank transfers. The account must be registered under the same name as your Maclear investor account. The minimum deposit is €50. Once credited, the IBAN is automatically verified and added to your withdrawal options.


Neobank accounts work through the same SEPA transfer process as traditional bank accounts. Go to Deposit / Withdraw in your dashboard, use the bank details shown in the Deposit section, and include your personal deposit reference number in the payment details. Transfers without a reference number cannot be matched automatically and will require manual processing — up to 4 business days.

Are neobank deposits processed the same way as regular bank transfers?

Yes. Maclear processes SEPA transfers from neobanks the same way as transfers from traditional banks: 1–3 business days for the transfer to reach Maclear's banking partner, plus automated crediting the following business morning. All incoming transfers also go through mandatory AML compliance checks before funds appear in your account — this applies regardless of the sending institution.

If your deposit does not appear after 3 business days, send your transaction confirmation document (PDF) to support@maclear.ch so the team can trace the transfer.

Can I use a neobank IBAN for withdrawals on Maclear?

Yes. Once a deposit from your neobank account is successfully credited to your Maclear balance, the IBAN is automatically verified and added to your withdrawal list. No manual setup is required. The same minimum withdrawal amount of €50 applies.

Are neobank statements accepted as Proof of Address on Maclear automatically?

Not automatically. Neobank statements, including those from Wise, Revolut, N26, Monzo, and similar providers, are not accepted by the automated verification system. If a neobank statement is the only document available, contact support@maclear.chbefore submitting — the team will review it manually. For a full list of accepted POA documents, see Article.

What if my neobank deposit is flagged or delayed?

Delays can occur if the transfer is sent under a business name rather than your personal name, or if the AML review requires additional time. If 3 business days have passed and the deposit has not appeared, send the following to support@maclear.ch:

  • Transaction confirmation document (PDF) from your neobank

  • Full name shown on your neobank account

The support team will trace the transfer and confirm whether additional verification is needed.

Regulatory disclosure: Maclear AG, registered in Switzerland, member of PolyReg SRO, a self-regulatory organization supervised by FINMA.


See also: How to deposit funds on Maclear: payment methods, fees, and processing time · Can I deposit to Maclear from multiple or third-party bank accounts? · What documents are required for Maclear verification: ID, proof of address, and scan rules · How to add or change your bank IBAN for Maclear withdrawals

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How to add or change your bank IBAN for Maclear withdrawals

Maclear doesn't allow manual IBAN entry — a new account registers itself through an incoming deposit. Any amount qualifies, including a €1 test transfer (the €50 minimum applies only to investment deposits). Once the sender name matches your profile, the IBAN auto-appears in the withdrawal dropdown. Previous IBANs stay listed — no limit on verified IBANs.

Why did my Maclear verification fail and how to fix it?

Maclear verification rejections usually trace to document quality (expired, blurry, cropped, photocopied), unsupported types (only passport, national ID, or residence permit accepted), or selfie issues (poor lighting, glasses, low resolution). Most cases resolve by retaking on a smartphone in good lighting and resubmitting immediately. Driving licences and neobank statements aren't accepted.

What documents are required for Maclear verification: ID, proof of address, and scan rules

Maclear verification has two parts: identity (KYC) and proof of address (POA), processed via Sumsub. Accepted ID: passport, national ID, residence permit — valid and not expiring within one month. Accepted POA: government, utility/telecom, bank, or lease documents from the last 3 months. Neobank statements need manual review; photocopies are always rejected.

Maclear Form A link is not working: how to resolve

If the Maclear Form A link doesn't open, the usual cause is incomplete KYC or POA, or no first investment yet — the banner only appears after all three. If everything is complete, try a different browser, disable pop-up blockers, allow third-party cookies (Skribble needs them), or switch devices. If still stuck, support sends Form A by email.