Maclear / Account & Security / Verification & Documentation / Why does Maclear require identity verification (KYC)?

Why does Maclear require identity verification (KYC)?

03.06.2026

2 Min.

Maclear AG is required by Swiss AML law to verify the identity of every investor before granting access to financial functions on the platform. KYC (Article 12) (Know Your Customer) is a mandatory regulatory step — not an optional one. Without a completed KYC, depositing funds, viewing full project details, and investing are not available.

Beyond legal compliance, verification protects all platform participants. It ensures that only real, legitimate individuals and entities can access the platform — reducing the risk of fraud, money laundering, and financial crime.

Who verifies investor identity on Maclear?

Verification is handled through Sumsub, a global identity verification provider operating in more than 220 countries, supporting over 14,000 document types, and used by thousands of fintech companies, crypto platforms, and financial institutions worldwide. Sumsub processes identity documents and selfies in real time and returns a verification result automatically. Maclear has partnered with Sumsub to ensure compliance with KYC, AML (Article 12), and GDPR standards.

Is KYC required to browse Maclear?

No. You can register and browse the platform without completing KYC. However, depositing funds, investing, and accessing full project details require completed identity verification.

What happens if I do not complete KYC?

Your account remains active but restricted. You can log in and browse the platform, but deposits, investments, and withdrawals are not available until KYC is completed.

Is my Maclear KYC data shared with tax authorities?

No. Maclear does not share investor data with tax authorities. Your data remains confidential and is only disclosed to AML/TF authorities upon an official request submitted to Maclear in accordance with Swiss law.

How long does Maclear store my KYC data?

Maclear stores KYC data for a minimum of 10 years following account closure, as required by Swiss AML legislation and set out in Maclear's Terms and Conditions, article 2.11. This applies to identity document photos, selfies, and associated personal information.

Can I delete my KYC data after closing my account?

Not immediately. While GDPR grants the right to data erasure, Swiss AML legislation (AMLA) requires financial intermediaries to retain identity verification records for at least 10 years. This legal obligation takes precedence. After the retention period expires, your data will be deleted in accordance with Maclear's Privacy Policy.

Regulatory disclosure: Maclear AG, registered in Switzerland (UID CHE-115.674.165), member of PolyReg SRO, a self-regulatory organization supervised by FINMA.


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Company verification on Maclear (KYB): required documents and process

Company verification on Maclear (KYB) covers the legal entity and its representatives — a rep passport, commercial register extract, and proof of company address. After completing personal KYC, send documents to support@maclear.ch. KYB takes 1–2 business days, and all accounts are screened against international sanctions lists; PEPs cannot register.

What is Form A on Maclear: when to sign it and what it means

Form A is a one-time Swiss compliance document confirming you are the beneficial owner of the funds you invest on Maclear. It is sent by email after your first investment and signed electronically through Skribble, a Swiss e-signature provider. Until Form A is signed, you can make one investment but no further ones, and AutoInvest stays unavailable.

Which countries are supported for Maclear investor verification?

Maclear is available to residents of 44 European and EEA countries, including Germany, France, Italy, Spain, the United Kingdom, and Switzerland. Residents of countries not on this list cannot complete KYC or access the platform's investment features. Eligibility is determined by country of residence, confirmed during identity verification.

Why did my Maclear verification fail and how to fix it?

Maclear verification typically fails for one of three reasons: a document that is expired, blurry, or has cropped corners; a selfie obscured by glasses, a hat, or poor lighting; or a submitted scan or screenshot instead of a live photo through Sumsub. Most rejections are resolved by retaking the photo on a smartphone in good lighting and resubmitting immediately.