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Explore our categories of support articles and FAQs.

Getting Started

Everything you need to begin investing with Maclear. These guides walk you through registration, identity verification (KYC), and funding your account, so you can start lending to vetted SME projects from just €50.

Account & Security

Manage and protect your Maclear account. Find out how to update your personal details, reset your password, set up two-factor authentication, and control your security and notification settings.

Investing

Learn how to invest on Maclear. These guides explain how to choose vetted SME projects, how interest and repayments work, the role of the Provision Fund and risk scoring, and how to earn returns of up to 16.5% APR. Crowdlending involves risk, including the possible loss of capital.

Platform Features & Tools

Get more from the Maclear platform. These guides cover AutoInvest, the Secondary Market for buying and selling loan parts, your portfolio dashboard, and the calculators and tools that help you manage your investments.

Bonuses & Rewards

Make the most of Maclear's bonuses and rewards. Find out how loyalty bonuses, promotions, and the referral program work, including how to invite friends and earn additional rewards on your investments.

Security & Legal

Understand the legal and regulatory framework behind Maclear. These articles explain Maclear AG's status as a member of PolyReg SRO — a self-regulatory organization supervised by FINMA — along with AML/KYC compliance, data protection, and the terms that govern your use of the platform. Maclear is not directly licensed by FINMA.

Troubleshooting

Solve common issues quickly. These guides help you troubleshoot login and verification problems, delayed deposits or withdrawals, payment errors, and other technical questions, so you can get back to investing.

8lends Platform

Learn about 8lends, the Web3 crowdlending platform built by the founders of Maclear AG and running on the Base blockchain. These guides explain how on-chain lending in USDC works, how 8lends differs from Maclear, returns of 19–25% APR, and how to transfer your existing KYC. Crowdlending involves risk, including the possible loss of capital.

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